An open letter to Google

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Dear silo-dwelling do-gooders

I have always thought that sending emails out to your users with ‘no reply’ on them encapsulates the arrogance of ‘service’ suppliers on the web. When the situation is this serious, it simply won’t do. But you will continue to do it, because you are above the law and would rather fall on your samurai swords of justice than hire somebody to read about, or listen to, a customer problem.

Anyway, I’ve tried twice already to tell you that my Google id is obviously compromised, because some bitter troll somewhere keeps posting dozens of alerts in my name. You then write to me saying I can’t have that many alerts. I write back to say I didn’t create the alerts. You ignore me, and send another no reply email.

After searching endlessly around your labyirnthine dungeon site, I finally found something approximating around 30% to what I wanted to say. But one of your required fields isn’t live, so you won’t let me send it. So you will keep on sending me emails about alerts until one day I just stick them in spam…andonandonandonandon.

Here’s a novel idea, o doers of no evil: HIRE SOME FUCKING PEOPLE.

It’s not good for the shareholders, but it’s good for your business and it’s good for the economy.

And as you’re eavesdropping up there in the NSA/GCHQ igloo, can I just send you too my very best wishes and ask who’s controlling who here – the owner or the poodle? And which is which?

Happy Sunday,

The Slog